Consulting and User Support

Consulting and User Support

At Master Key, we provide support in three main areas to our clients. The areas below are a broad representation of the work that we have been asked to perform under our contracts.  

Business Consulting

▣ Process Improvement
▣ IT Infrastructure assessment
▣ Software and hardware inventory management
▣ Organizational change management
▣ Requirements definition and management

Training and Human Capital

▣ Personnel selection and skills enhancement
▣ Curriculum development and delivery
▣ Training and workforce development
▣ Executive coaching and leadership development

Technical Support

▣ Help Desk/Service Desk Support Services
▣ In-person user support
▣ Documentation and technical writing

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