Consulting and User Support
At Master Key, we provide support in three main areas to our clients. The areas below are a broad representation of the work that we have been asked to perform under our contracts.
Business Consulting
▣ Process Improvement
▣ IT Infrastructure assessment
▣ Software and hardware inventory management
▣ Organizational change management
▣ Requirements definition and management
Training and Human Capital
▣ Personnel selection and skills enhancement
▣ Curriculum development and delivery
▣ Training and workforce development
▣ Executive coaching and leadership development
Technical Support
▣ Help Desk/Service Desk Support Services
▣ In-person user support
▣ Documentation and technical writing
